Customer Service
At The Diva Box, your satisfaction is our top priority. Whether you have a question about your order, need assistance with a product, or simply want to get in touch, our team is ready to help.
How to Reach Us
We are available to assist you through the following channels:
- +977 9746869686
- support@thedivabox.com
- Message us on Instagram or Facebook at @divabox_official
Customer Support Hours
Sunday to Friday10:00 AM – 6:00 PM
SaturdayClosed
If you contact us outside these hours, we will respond as soon as possible on the next working day.
Common Support Topics
- Order inquiries and tracking
- Payment support (eSewa or Bank Transfer)
- Return or exchange requests
- Product questions
- Website issues or feedback
Order Tracking
Already placed an order? You can track its status at any time.
Track Your OrderWe are here to ensure your Diva Box shopping experience is smooth, stylish, and stress-free. Thank you for choosing us.